How to update duplicator firmware

To update the firmware of an Intulon USB duplicator, please follow these steps:

  1. Download the specific firmware file for your duplicator following the steps here.
  2. Format a flash drive or SD card to FAT32 or EXFAT and copy the firmware file to the root of the drive. DO NOT unzip the firmware file.
  3. Place the drive in step 2 in the MASTER port
  4. Power off the duplicator.
  5. Hold down the ABORT button and power on the duplicator. 
  6. Keep holding down the ABORT button until the firmware update screen is displayed. 

  7. Release the ABORT button.
  8. Press the CLONE button. 
  9. Wait for the duplicator to reboot. If reboot has not completed in 5 minutes with the text "REBOOTING..." or "BOOTING..." on the screen, manually power off the duplicator and power it on again.